The dispatcher doesn't just schedule. It thinks.
Every recommendation traces back to history, logistics, and tradeoffs. No black box. Every decision shown.
Recommend Marcus. Three reasons:
- • History— 12 Carrier RTU swaps in the last 90 days, zero callbacks. Sam's done 4.
- • Logistics — his 12:30 PM Murfreesboro stop wraps a 14-min drive from the Cracker Barrel. No dead miles.
- • Tradeoff— he had a 3:30 PM Tractor Supply PM visit. Jake's loop ends at 2:45 four miles away, so he absorbs it cleanly.
Net effect: Marcus + Sam on WO-2104 from 1:30–4:30. Jake picks up the Tractor Supply PM. No schedule casualties.
Make the moves?
History. Logistics. Tradeoffs. One answer.
Not just who's free. Who's right, and what it costs.
History. Logistics. Tradeoffs. One answer.
Not just who's free. Who's right, and what it costs.
The AI rides shotgun with every tech.
Briefed before the knock. Natural-language work capture. Parts ordered before they ask. No forms. No app switching.
🏪 Cracker Barrel #135 — Lebanon, TN
RTU-2 · 5-ton Carrier 48TC · rooftop behind kitchen (ladder on west side)
Last 3 visits:
- • 2026-02-18 · WO-054112 — Marcus replaced blower capacitor, +$48 refrigerant top-off
- • 2025-11-04 · WO-051880 — Jake cleaned condenser coil, no charge
- • 2025-08-22 · WO-049204 — Marcus replaced contactor, +$22 surge protector
Access quirks:
Manager's office has the alarm code — ask for Brenda. Roof ladder is padlocked, key hangs by the back prep sink.
On your truck that fits this unit:
- • Contactor 40A · capacitor 45/5 · TXV
- • 30 lb jug R-410A (half full)
⚠️ Heads up — Marcus flagged last visit: “service valve was acting up, may need replacement soon.”
Want navigation to the roof ladder?
Every stop, a senior tech in your ear.
The AI is the senior tech in your ear. Every stop gets the benefit of every previous visit — history, quirks, flagged parts, truck inventory.
Every stop, a senior tech in your ear.
The AI is the senior tech in your ear. Every stop gets the benefit of every previous visit — history, quirks, flagged parts, truck inventory.
Every layer, tied to a thing your shop feels.
Enterprise technology. Contractor simplicity. The stack isn't the story — the story is what it does for you.
Your operation thinks.
Reasoning, planning, and judgment — the agents that run the day on Telegram, pull from your history, and explain every decision.
Your team still sees everything.
The supervision backend — dispatch board, live routes, work orders, parts pipeline. Humans watch, step in, and close the loop.
It runs without you.
Cloud-native compute, edge delivery, serverless data, and identity — so your dispatcher can work from bed and your techs never hit a loading screen.
Three numbers that change how your business feels.
0
Apps your techs open.
Everything happens in Telegram. No training day. No login screens. No password resets at 6 AM.
1
Chat to run the shop.
Plan the day, reassign a job, quote a customer, pull a report — all from the same thread. Your dispatcher works from bed.
∞
Jobs remembered.
Every conversation, every unit, every repair, every callback — kept. Six months in, the AI knows your operation better than any employee.
Built on
Stop clicking. Start talking.
20-minute demo. Real data. No sales pitch.
Your techs will use it on day one. Because there's nothing to learn.
or email floyd@depalma.ai